How SahatyConnect handles your information

We collect information you provide directly in the app and technical information needed to operate core mobile features securely and reliably.

The exact information processed depends on how you use SahatyConnect, such as whether you browse nearby centers, create an account, manage a staff workspace, or request services.

• Account and profile details such as your name, phone number, email address, preferred language, and role in the app.
• Health-service interaction data such as saved centers, appointment requests, availability checks, and in-app actions related to your account or workspace.
• Device and technical data such as app version, device type, operating system, identifiers needed for security, crash diagnostics, and basic usage analytics.
• Location-related data when you choose to grant location permission so the app can show nearby healthcare providers and map-based results.

We use your information to create and maintain your account, show relevant healthcare centers, support bookings and operational workflows, localize the experience, and keep the app secure.

We may also use technical and usage data to troubleshoot issues, improve performance, prevent abuse, and understand which features need improvement. We do not sell your personal information.

We may share limited data with service providers that help us host infrastructure, store data, send authentication messages, support analytics, or maintain platform security. Those providers should only process data on our behalf for legitimate operational purposes.

If you interact with a healthcare provider through the app, some information may be made available to that provider as needed to support bookings, profile management, or service delivery inside SahatyConnect. We retain information only for as long as reasonably necessary for service operation, legal obligations, dispute handling, and security review.

The app may request access to device features such as location, notifications, camera, or media access when a feature requires that permission. You can manage many of these permissions in your device settings, although disabling them may limit app functionality.

We may also use mobile analytics, logs, and crash reporting tools to understand errors, performance issues, and product usage trends.

You can ask us to update, correct, or delete certain personal information associated with your account, subject to legal, contractual, and operational retention requirements.

You may also manage some information directly in the app, such as profile details, preferred language, or certain permissions. If you want your account removed, you can contact us and we will review the request in line with applicable obligations.

We may update this policy as the SahatyConnect mobile application evolves, including when new features, permissions, or integrations are introduced. When material changes are made, we will publish the revised version on this page with an updated effective date.

If you have questions about this policy, contact us at info@sahatyconnect.com.